How to get mobile phone sim card for tourists in Dubai or UAE


A tourist to Dubai or the UAE can get their mobile phone sim card from Etisalat by requesting a Visitor Line. This will allow them to make calls, send sms, or browse the internet with data. Etisalat provides options for packages which are much cheaper than when being charged with the regular tariffs.

Where to Buy
Tourists can buy the sim cards from one of the many Etisalat outlets, including upon their arrival in the airport in Dubai and Sharjah. Tourists can also buy these in nearest Etisalat Business Centers and in all the major malls across UAE. Some select hotels sell these sim cards as well.

Costs, validity, charges:

Cost:  AED100
Line Validity: 90 days, can be extended for another 90 days validity for AED10
Packages: See below for calls, sms and data packages
Package validity: 14 days
Package cost: Repurchase of package is AED75
Other benefit: Free one Careem ride in the UAE worth AED100
Charges if not using any pack: See table below


Visitor Line Packs:




talk, text & surf

40 Local & International minutes + 40 Local & International SMS + 700MB mobile data

14 days

talk & text

60 Local & International minutes + 60 Local & International SMS

14 days


1GB mobile data + 5 hours over Etisalat Wi-Fi

14 days


Charges on Visitor Line if not using any pack above:

Local calls

AED 0.60 /min

Local SMS

AED 0.18 per SMS

International calls

AED 2.4/min to 179 countries

International SMS

AED 0.60 per SMS




How to re-charge visitor lines:
Tourists or visitors can recharge their lines at any of the Etisalat outlets or partner outlets such as in malls and supermarkets . The line can also be recharged using any of the following methods;
• Etisalat Mobile App
• eRecharge
• Recharge cards
• eVoucher

Source: Etisalat , check with Etisalat for updates.


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